“Fixing our IT was always one of those priorities that kept getting kicked down the road. But I always knew that I would have no one to blame if we had a ransomware attack.”

“There is no reason for me to go into my email box anymore. I feel like I am in a combination of rehab and detox, but as time moves on, the temptation to go in and check is diminishing.”

“Many of us think about our goals and objectives for the year ahead in December, but if your house isn’t in order, those goals and objectives will be meaningless.”

“While I can step away and the business continues to function, I’m not sure the same would be true if any of our senior leaders had to step away because of an emergency in their lives.”

“Dare I suggest that there should be a methodology and system to give every business a grade on its overall accounting and bookkeeping practices?”

“I have a diversification problem: 95 percent of my revenue is derived from one government program. This is an issue that I have been aware of, and I am actively working on.”

“Do you understand what has changed in your business that has created your situation? Is the change temporary, or is it permanent? “